How to make a payment for a team that shares the total fee equally between each player.
Before your game, the team captain is responsible for processing the payment. The steps to complete this are listed below in the infographic.
When you process a payment, we will contact all player's banks to confirm that the funds are available. If the player has funds available, the app will display a green tick next to their name. At this point, a hold has been placed on those funds but no funds have been removed from their account, even though a pending payment will be showing on their bank statement. If any player's payments display a red cross next to their name, this must be resolved before any of the other player's payments are completed.
To resolve a failed payment, the captain can click 'retry' once the player has moved funds or updated their card. The other option is to 'reallocate' that payment to another player to cover.
